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Security policy
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Dinosaur Supplies uses Protx VSP to process its credit card payments.
Protx provides very high levels of internet and physical security to ensure sensitive information is never compromised. Protx VSP is designed so the Dinosaur Supplies do not have to hold sensitive information on our site, should anyone gain unauthorised access to our database the information they obtain will not allow them to recover credit card details or other sensitive information.
The possibility of obtaining sensitive information from the Protx VSP database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable.
Protx security measures
- Credit/debit card details are secured within 128-bit encrypted sessions.
- Sensitive information is stored on a heavily encrypted database that is protected by multiple government-approved firewalls.
- Additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent.
Fraud Prevention
- AVS and CV2 - Address Verification Service (AVS) and Card Verification Value (CV2) check that the billing address and security code on the back of a credit card match the details held with the bank.
- Verified by Visa (VbV) and MasterCard SecureCode (MSC)- Verified by Visa and SecureCode by MasterCard are the online equivalent of Chip and PIN. Visa and Mastercard have recently developed this technology as a more secure method for authenticating the cardholder at the time of the transaction.
- VPDQ- Verified Payment Data Query - VPDQ is a service provided by Protx and our fraud screening partner The 3rd Man. The 3rd Man screen all transactions placed on our website and the results are displayed within an easy to understand decision tool to help Dinosaur Supplies to decide whether Dinosaur Supplies wish to accept or reject transactions.
Physical security and resilience
- Several forms of physical security and multiple levels of system backup protect the Protx VSP and database. This makes transaction processing highly reliable and resilient to events such as security breach or power failure.
- Only authorised personnel can gain access to the VSP Server and fingerprint identification is required.
- Multiple servers are dedicated to particular roles.
- The VSP Servers are fed by multiple power supplies and backup generators.
- Secondary network connections will activate should the primary network fail.
- VSP Servers have multiple connections to banking authorisation and settlement systems.
